Important information regarding cookies
How do I register for Alerts using AIB Internet Banking?
Log into AIB Internet Banking and click on 'My Alerts' on the left hand navigation bar.
Enter or update your email address that you would like to receive Alerts to. This will update your home email address on our records.
Choose a secret word which will be displayed in the body of each email you receive from AIB and click on "Next". You will know this is a genuine email from AIB when your chosen word is displayed.
You will then be returned to the confirmation screen with a message to confirm your email address and secret word.
You have then successfully registered for Alerts click on "My Alerts" to enable your accounts for Alerts.
What balance details will my Alerts show?
The balance that appears on the alert email is today's opening balance on your account and is time-stamped and amended to reflect any lodgements, withdrawals or payments made on your account today.
It does not include any Debit Card transactions not yet posted to your account including those appearing in "Pending Debit Card Transactions"*.
* Note: There may be debit card transactions which are not reflected in your 'Pending Debit Card Transactions' or 'Available Funds' where they have not yet been advised to us due to the nature in which the merchant processes debit card transactions.
How can I change my secret word?
Under "My Alerts" select the Alert Settings tab.
Select "I want to update my details".
Choose a secret word which will be displayed in the body of each email you receive from AIB and click on "Next". You will know this is a genuine email from AIB when your chosen word is displayed. Do not use passwords as your secret word.
When will I receive my Alerts?
You will receive your Alert emails Monday to Saturday excluding Sunday's and Bank Holidays.
Alerts will not be delivered on Saturdays if Friday is a bank holiday.
Credit Card Alerts for Payment Due Date that are scheduled to fall on a Bank Holiday will be received the previous working day.
If you have closed your account you will no longer receive Alerts.