As part of the switch to SEPA, we have made a number of improvements to the iBB Online Business Portal for debit and credit payment file submitters. These improvements allow customers to submit the new SEPA-compliant XML file formats and provide better payment file management and enhanced security features.
Improved Views of Your Payment Files
Review all transactions in an uploaded file before you authorise it, and cancel any incorrect transactions within a file without having to cancel the whole file.
Search authorised files and transactions over the previous 13 months.
Export transaction information to Excel to analyse further.
Name your OINs to make OIN selection easier.
Later Cut-off Times for Submitting Payments
Submit payment files at the new later time of 3pm.
Submit your Credit Transfer file with multiple debit dates and with payments from multiple nominated accounts
Enhanced Notification of Unpaid Transactions & Refunds
Receive earlier notification of transactions that are rejected or returned during the settlement cycle.
Receive earlier and automated notifications of customers requesting refunds.
Enhanced User Control & Security
Set up users with specific boundaries on viewing and authorising files so that opportunities for errors and fraud are minimised.
Check the new File Summary on Authorisation detail to ensure that the total value of the file authorised is the same as the value of the file uploaded.
Use the new “Checksum” feature to validate that the file transferred securely to AIB.
Specify one folder on the PC / Network where payment files can be uploaded.
You can contact the AIB SEPA Customer Migration Support Team via 0818 720 000 (or +353 1 6414889 from outside the ROI).