Storm Ophelia - Support for Affected Customers

Many households and businesses have suffered damage as a result of Storm Ophelia. We are acutely aware of circumstances facing those affected and encourage you to contact us if you need financial support or advise.

If you have been impacted by Storm Ophelia, we have a number of potential solutions including:

  • Option to pause principal loan repayments for up to three months
  • Temporary increase in overdraft facility


We have put in place an AIB dedicated response line to support you – the number is 0818 303 034. Lines open Monday – Friday from 8am to 9pm and Saturdays 9am to 6pm.

A team of experienced advisors will be on hand to assist you and connect you to the relevant support.


Personal customers – click here