Ways to get in touch
Email us
For security reasons we don’t have a general banking enquiry email address.
You can email us about:
For other queries, you’ll need to get in touch with by calling us or visiting your nearest branch.
Useful phone numbers
AIB Head Office
+353 (0) 1 6600311
iBB Helpline
0818 72 00 00 / +353 1 641 4889 (Outside of Ireland)
Mon - Fri 09:00- 17:00
Internet Banking
0818 724 724 / +353 (0) 1 771 24 24 (Outside of Ireland)
09:00 – 17:00
AIB Business Advisor Team
0818 478833 / +353 (0)1 77 15618 (Outside of Ireland)
Mon - Fri 09:00 – 17:00
Lost or stolen Credit Cards
1800 242227 / +353 (0) 1 2695022
Lost or stolen ATM/Debit Cards
1800 242227 / +353 (0) 1 2695022 (Outside of Ireland)
Insurance
0818 404204
AIB Commercial Finance (Invoice Finance)
+353(0) 1 7724488
Security or Fraud
Please note that AIB NEVER requests any login or personal details via email.
If you have received an email asking for your Internet Banking / iBusiness Banking details please forward the email you received to alert@aib.ie and then immediately delete the email. DO NOT click on any links in the email.
This email address (alert@aib.ie) is a collection point for notifications of potential ONLINE FRAUD (for example if you receive an email that appears to be from AIB, which you believe to be bogus) and/or INFORMATION SYSTEMS SECURITY issues relating to AIB Group. Our security team will not forward and/or manage emails relating to customer banking queries.
For further information regarding security and online banking please visit our Security Centre
If you are concerned about suspicious activity on your AIB bank account(s), please bring this matter to the attention of your Relationship Manager in your account holding Branch.
